Privacy Policy

Effective Date: January 1, 2025.

Clearpath ("we", "us", "our"), accessible from clearpathup.com, is committed to resolving client disputes over software delivery or bugs. This Privacy Policy applies to information collected through our website and related services.

Information We Collect

• Personal Data: Name, email address, phone number, company name.
• Technical Data: IP address, browser type, operating system, pages visited.
• Communications Data: Messages, dispute details, user feedback.

How We Use Your Information

We use collected data to:

• Resolve disputes regarding software delivery or bugs.
• Provide support and updates relevant to your project.
• Improve site functionality and user experience.

Legal Basis for Processing

Under GDPR, we process personal data based on:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.

GDPR Rights

If you are in the European Economic Area, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please use our contact form or write to us at Bundesplatz 3, 3003 Bern, Switzerland.

Cookies

We use cookies and similar tracking technologies to enhance site performance, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

Data Retention

We retain personal data only as long as necessary for dispute resolution, support services, or to comply with legal obligations. After this period, data is securely deleted or anonymized.

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

Third-Party Services

We may share data with trusted service providers who assist in dispute resolution, website hosting, and analytics. These parties are bound by confidentiality agreements and are not authorized to use your data for other purposes.

International Transfers

Your data may be processed in Switzerland and other regions. We ensure GDPR-level protections for transfers outside the EEA.

Children's Data

We do not knowingly collect data from individuals under 16. If we become aware, we will delete it promptly.

Updates to this Policy

This policy is effective as of January 1, 2025. We may update it periodically. Changes will be posted on this page with the date of revision.

Contact Us

If you have questions, concerns, or requests regarding this policy, please contact us:

Address: Bundesplatz 3, 3003 Bern, Switzerland
Phone: +41764762351
Business ID: CHE-130.410.880